About Great Entertainment Group

Great Entertainment Group is a multi-award-winning event organiser and producer that connects brands and communities through entertainment. Our expertise is in delivering large-scale, memorable events that generate high-value marketing opportunities for our partners. By sharing the wonder of entertainment through event production we aim to: Engage. Entertain. Inspire.

Our group of companies are responsible for a diverse portfolio of key events and attractions including the Hong Kong Observation Wheel, AIA Vitality Park, AIA Vitality Hub, AIA Carnival, Cirque du Soleil, The World Circus, The Grounds, and many more. To date, we have reached nearly 20 million consumers through more than 200 events.

Job Description

With an exciting line-up of new and returning events, we are rapidly expanding our team to support our growing calendar. As we scale, we are seeking a hands-on and meticulous Database Manager to join our dynamic Commercial Partnerships team. Your primary responsibility will be to manage the CRM system and database including the commercial reporting and tracking processes in support of achieving overall event partnership targets.

This role will see you driving success in a competitive and dynamic industry where your database management and organisational skills can make a real impact. Reporting to the Projects & Partnerships Marketing Director, your primary goal will be to ensure data accuracy, integrity, and comprehensiveness across all CRM, and commercial partnership database and reporting functions.

• Hands-on management of the CRM system, partner database, and B2B mailing list, including data entry and administrative tasks to ensure accuracy, completeness, and effective commercial operations.

• Collaborate with cross-functional teams to develop and implement new reporting and data management processes as required to streamline operations and enhance team productivity.

• Research and gather new company and contact information to expand and enhance the database.

• Create and deliver B2B communications to the B2B mailing list to nurture client relationships and drive inbound leads.

• Evaluate and recommend innovative methods for data collection, management, and B2B communications, exploring the potential integration of AI technologies.

• Collaborate closely with the Projects & Partnerships Marketing Director and the entire commercial team to support partnership outreach, lead generation, and maintain accurate tracking of partnership deals and related information.

• Prepare sales reports, presentations, and proposals to support the sales process and partnership negotiations.

• As required, manage communication with partners, clients, and stakeholders to address enquiries, provide information, and maintain strong relationships.

• Assist in organising partnership events and meetings as required.

• Contribute to the continuous improvement of commercial processes and efficiency within the Partnerships Team.

• Conduct market research to stay informed of industry trends, competitor activities, and partner activations to support the identification of new partner opportunities

• Handle ad hoc duties and special projects assigned by managers

Requirements:

• Proven experience in hands-on database management, preferably in a commercial or partnerships environment, with strong analytical skills.

• Proficiency in CRM systems and database management tools, preferably Monday.com, with a keen eye for detail in data entry operations.

• Experience in B2B communications and lead nurturing strategies.

• Familiarity with AI tools and their potential applications in data management would be advantageous.

• Highly organised, able to manage multiple tasks, and effective time management

• Reliable, responsible, yet can work in a dynamic, fast-paced, entrepreneurial environment

• Proficient written and spoken English and Traditional Chinese (Simplified   Chinese will be a benefit)

• Degree in Marketing, Communications, Business, or a related discipline

• Flexibility to work outside of office hours to support events as required

What We Offer:

• Attractive package and benefits

• 5-day work week (occasional weekend and public holiday work will be required)

• Friendly, tight-knit, fun, and dynamic work environment

• On-the-job training and diverse learning opportunities

• Modern and spacious office space on Hong Kong Island

If you are a proactive and detail-oriented professional with a passion for hands-on data management and commercial partnerships, we invite you to apply for this essential role within our team.

Please apply with a detailed resume stating current and expected salary, and availability. (Personal data relating to employment applications will be used for recruitment only)